Westrock Coffee Company creates financial shared services center


Westrock Coffee Company announced Tuesday (Aug. 3) the creation of a Financial Shared Services Center in Concord, North Carolina. The division will support the company’s domestic operations.

Westrock Coffee acquired Concord-based S&D Coffee & Tea in February 2020 and the combined company now employs about 1,200 people globally.

“We are pleased to announce the launch of our new shared services center in Concord. A centralized account team in the heart of our coffee, tea, extracts, and ingredients manufacturing operations will drive the scalability and efficiencies necessary to support Westrock’s future growth,” said Chris Pledger, Westrock Coffee’s chief financial officer. “The workforce in the Charlotte region is globally recognized as a financial services hub and we are excited about leveraging that talent base.”

The company expects this group to initially consist of 40 accounting professionals with immediate plans to scale the size of the team as the company grows.

“Since 1927, S&D Coffee and Tea has invested in Concord through their physical facilities, workforce and community support,” said Concord Mayor Bill Dusch.

“As one of our largest employers, we are thrilled to see their commitment to continue their development and expansion here,” Dusch added.

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